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Refund Policy

For our online support plans, our cancellation policy is below. We try and keep our refund policy as simple, fair and consistent as possible.

  • Cancel at any time and you will not be charged again.

  • That's it. Nice and easy. For the first 30 days, you're welcome to try our service and leave with a full refund if you don't like it. After those first 30 days, you cancel whenever you wish and still use the remainder of the time that you've paid for.

    How do you request a refund during your first 30 days?

  • Refund requests must be sent to support@remotehands.org . You'll get an email back saying your support ticket was received.
  • All refunds will be processed within 5 business days of the refund request.